Hang Seng Bank (China) Limited
简体 ENG

Personal e-Banking
Phone Banking
ATM Services
you are currently logged off to e-Banking. Logon  
Personal e-Banking
Fulfill Your Banking Needs Anytime Anywhere
Technology advances with time and so must financial management tools. Hang Seng Personal e-Banking Services, specially designed for Mainland customers, provide 24-hour personal banking services, 7 days a week. With just a computer, you can now manage your banking accounts safely and conveniently anytime, anywhere.


Get the Most out of Online Banking
Our Personal e-Banking Services aim at providing you with an affable banking experience. The moment you log on to our website, you will be greeted with a personalised welcome message. What's more, you can also enjoy many more convenient services with just a click:
Accounts Enquiry:
Check the balance and transaction history of all your accounts with Mainland branches of Hang Seng Bank including savings, time deposit and loan accounts, so you can keep up-to-date with your latest financial status.

Transfers and Remittance:
Transfer between your accounts in the same currency with the following options :
- Immediate transfer
- Forward dated transfer setting up to a maximum of 60 days in advance
- Recurring transfer at various frequencies - daily, weekly, monthly, quarterly, etc.

What's more, you can also:
- Transfer fund to pre-registered third party Hang Seng Accounts (Not available to Mainland Residents)
- Transfer fund to your pre-registered Other Bank Accounts in the Mainland
- Remit fund to pre-registered Overseas Bank Accounts
- Remit remaining balance from RMB TT Account back to your pre-registered HK Hang Seng RMB Account (Only available to Hong Kong or Macau residents who have valid HK Hang Seng RMB Account)

Time Deposits
Place new Time Deposit and set up/change Maturity Instruction.

Rates Enquiry
Enquire deposit interest rates and major foreign exchange rates against Renminbi.

e-Statement/ e-Advice
e-Statement provides you with an instant access to your bank statements online or download them to your computer for record in a more convenient way. E-Advice allows you to receive your bank advices through messages that are sent to the “ Read Messages / e-Advice” under Customer Services section.

Customer Services :
You can also enjoy other services through our Customer Services Section such as stop cheque , change of e-Banking password, statement request, your personal information update, download a form to change address (return the form together with address proof in person to any of our Mainland Branches), deselect your self-named Hang Seng Accounts and banking services enquiries via e-mail.

To learn more about Hang Seng Personal e-Banking, just click Personal e-Banking Demo.


24-Hour Customer Service Support
To provide comprehensive customer support, we offer a 24-hour customer service hotline to answer customer enquiries on e-Banking services. You can contact our Customer Services Representatives anytime on our Customer Service Hotline for any technical assistance while using e-Banking services.


How to Apply and Register
Simply download the Personal e-Banking Services application form or visit any of our Mainland branches/sub-branches to complete and submit the application form to apply for Hang Seng Personal e-Banking.

You will be issued an Electronic Banking Number (EBN), a PIN and a Security Device and then you can register our Personal e-Banking to start experiencing the convenient online service.

For more information, please contact any of our Mainland branches/sub-branches
 
Online Appointment Visit Branches/Sub-branches
 
 
Contact Us
Customer Service Hotline
E-mail Us
Branch/ATM