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Fulfill Your Banking Needs Anytime Anywhere
Technology advances with time and so must financial management tools. Hang Seng Personal e-Banking Services, specially designed for Mainland customers, provide 24-hour personal banking services, 7 days a week. With just a computer, you can now manage your banking accounts safely and conveniently anytime, anywhere.
Get the Most out of Online Banking
Our Personal e-Banking Services aim at providing you with an affable banking experience. The moment you log on to our website, you will be greeted with a personalised welcome message. What's more, you can also enjoy many more convenient services with just a click:
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Accounts Enquiry:
Check the balance and transaction history of all your accounts with Mainland branches of Hang Seng Bank including savings, time deposit and loan accounts, so you can keep up-to-date with your latest financial status. |
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Transfers and Remittance:
Transfer between your accounts in the same currency with the following options :
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Immediate transfer |
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Forward dated transfer setting up to a maximum of 60 days in advance |
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Recurring transfer at various frequencies - daily, weekly, monthly, quarterly, etc. |
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What's more, you can also:
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Transfer fund to pre-registered third party Hang Seng Accounts (Not available to Mainland Residents) |
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Transfer fund to your pre-registered Other Bank Accounts in the Mainland |
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Remit fund to pre-registered Overseas Bank Accounts |
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Remit remaining balance from RMB TT Account back to your pre-registered HK Hang Seng RMB Account (Only available to Hong Kong or Macau residents who have valid HK Hang Seng RMB Account) |
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Time Deposits
Place new Time Deposit and set up/change Maturity Instruction. |
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Rates Enquiry
Enquire deposit interest rates and major foreign exchange rates against Renminbi. |
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e-Statement/ e-Advice
e-Statement provides you with an instant access to your bank
statements online or download them to your computer for record
in a more convenient way. E-Advice allows you to receive your
bank advices through messages that are sent to the “ Read Messages
/ e-Advice” under Customer Services section. |
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Customer Services :
You can also enjoy other services through our Customer Services Section such as stop cheque , change of e-Banking password, statement request, your personal information update, download a form to change address (return the form together with address proof in person to any of our Mainland Branches), deselect your self-named Hang Seng Accounts and banking services enquiries via e-mail. |
To learn more about Hang Seng Personal e-Banking, just click
Personal e-Banking Demo.
24-Hour Customer Service Support
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To provide comprehensive customer support, we offer a 24-hour customer service hotline to answer customer enquiries on e-Banking services. You can contact our Customer Services Representatives anytime on our Customer Service Hotline for any technical assistance while using e-Banking services. |
How to Apply and Register
Simply download the Personal e-Banking Services
application form
or visit any of our Mainland branches/sub-branches to complete and submit the application form to apply for Hang Seng Personal e-Banking.
You will be issued an Electronic Banking Number (EBN), a PIN and a
Security Device and then you can
register
our Personal e-Banking to start experiencing
the convenient online service.
For more information, please contact any of our Mainland branches/sub-branches |
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you are currently logged off to e-Banking.
