Hang Seng Bank (China) Limited
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Hang Seng (China) Personal e-Banking Services
Fulfill Your Banking Needs Anytime Anywhere
Technology advances with time and so must financial management tools. Hang Seng Personal e-Banking Services, specially designed for local customers, provide 24-hour personal banking services, 7 days a week. With just a computer, you can now manage your banking accounts safely and conveniently anytime, anywhere.


Get the Most out of Online Banking
Our Personal e-Banking Services aim at providing you with an affable banking experience. The moment you log on to our website, you will be greeted with a personalised welcome message. What's more, you can also enjoy many more convenient services with just a click:
Accounts Enquiry:
Check the balance and transaction history of all your accounts with any branch/sub-branch of Hang Seng Bank (China) Limited, including savings, time deposit and loan accounts, so you can keep up-to-date with your latest financial status.

Transfers and Remittance:
Transfer between your accounts within Hang Seng Bank (China) in the same currency with the following options :
- Immediate transfer
- Forward dated transfer setting up to a maximum of 60 days in advance
- Recurring transfer at various frequencies - daily, weekly, monthly, quarterly, etc.

What's more, you can also:
- Transfer fund to pre-registered third party accounts within Hang Seng Bank (China)
- Transfer fund to pre-registered accounts maintained with other banks in Mainland China
- Remit fund to pre-registered overseas bank accounts
- Remit remaining balance from RMB TT Account back to your pre-registered HK Hang Seng RMB Account (Only available to Hong Kong or Macau residents who have valid HK Hang Seng RMB Account)

Time Deposits:
Place new Time Deposit and set up/change Maturity Instruction.

Rates Enquiry:
Enquire deposit interest rates and major foreign exchange rates against Renminbi.

e-Statement/ e-Advice:
e-Statement provides you with an instant access to your bank statements online or you may download them to your computer for record in a more convenient way. e-Advice allows you to receive your bank advices through messages that are sent to the "Read Messages / e-Advice".

Customer Services:
You can also enjoy other services through our Customer Services Section such as stop cheque, e-Banking password change, interim statement request, your personal information update, account(s) under Personal e-Banking maintenance and banking services enquiries via e-mail.

To learn more about Hang Seng Personal e-Banking, just click Personal e-Banking Demo.


24-Hour Customer Service Support:
To provide comprehensive customer support, we offer a 24-hour customer service hotline to answer customer enquiries on e-Banking services. You can contact our Customer Services Representatives anytime on our Customer Service Hotline for any technical assistance while using e-Banking services.


How to Apply and Register
Simply download the Personal e-Banking Services application form or visit any branch/sub-branch of Hang Seng Bank (China) Limited, to complete and submit the application form to apply for Hang Seng Personal e-Banking.

You will be issued an Electronic Banking Number (EBN), a PIN and a Security Device and then you can register our Personal e-Banking to start experiencing the convenient online service. You can also register our Personal e-Banking with your Hang Seng Debit Card Number, ATM PIN, Issue Number and the Security Device.

For more information, please contact any branch/sub-branch of Hang Seng Bank (China) Limited.
 
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