Hang Seng Bank (China) Limited


e-Banking Security
 
What is the Security Device
 
 
  A new "Security Device" for e-Banking
Hang Seng Bank is introducing a small electronic device to protect you against Internet fraud. The Security Device generates a Security Code each time you wish to access your online account. To protect your account data, you must use the Security Device in addition to your e-Banking password when you logon.
 
  How does the Security Device protect you?
    Old Security Device
Security Code
A one-time password authenticates your identity
You can press the left button to generate a new six-digit password
Every Security Code is valid for only 16 seconds
   
Serial Number
A unique number is located at the back of the device, which will be linked up with your User Name for e-Banking.
You must input this serial number to activate the Security Device before logging on to your e-Banking account.
    New Security Device
Security Code
A one-time password authenticates your identity
You can press the green circle button    and input your Security Device PIN to generate a new six-digit password.
Every Security Code is valid for only 16 seconds
   
Serial Number
A unique number is located at the back of the device, which will be linked up with your User Name for e-Banking.
You must input this serial number to activate the Security Device before logging on to your e-Banking account.
   
 
How to use Security Device
Security Device FAQ
 


Hang Seng China cross-border disclaimer