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Customer Service Hotline
Personal Banking
| Prestige Banking Hotline | |
|---|---|
| 400-830-8008 | For call if out of Mainland China,country code +86 is required |
| 800-906-882 | For mobile phone and fixed-line call in HongKong only |
Business Banking
| Commercial Service Hotline | |
|---|---|
| 400-830-8008 | For call if out of Mainland China,country code +86 is required |
SMS Alert Service
To keep informed of the account balance movement, maturing products and other transaction activities, please apply for SMS Alert Service, using your designated mobile number.
Service Numbers of SMS Alert Service from Hang Seng (China) begin with:
China Mobile: 10657
China Unicom: 10655
China Telecom: 10659
“HangSeng” as SMS Service Number for Hong Kong Special Administrative Region Mobile Numbers
Mainland Services Network
Since opening its first representative office in Shenzhen in 1985, Hang Seng Bank's growing Mainland network has focused on meeting a wide variety of customer needs.
Branch Network
