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| Investment Product Performance |
The performance and other related information of the investment product held by you can be accessed via the following channel:
Statement of Integrated Account
The Bank will mail the Statement of Integrated Account to your pre-set address periodically, which will contain the information regarding the investment product held by you, such as account details, reference market value, accumulated return, etc. Besides, you can apply for e-Statement via personal e-Banking# to access such information.
Product Advice
If your subscription for an investment product is successful, we will send you CONFIRMATION by mail; if your investment product accrues any interim payment, we will send you the INTERIM INVESTMENT RETURN DISPOSAL ADVICE by mail; and if your investment product matures/early matures, we will send you DISPOSAL ADVICE by mail
Contact your relationship manager
You may also contact your relationship manager to have your product performance information.
# How can I request e-Statement? (Applicable to Personal e-Banking customer ONLY)
You may log on Hang Seng Personal e-Banking, and click "Apply for e-Statement/advice" under "e-Statement/Advice", as shown under the Navigation bar on the left of the screen, to apply. |
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