Hang Seng Bank (China) Limited
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Online Security Tips
Online Security
Five Golden Rules for Online Security
Safeguard Your Security Device
Spyware
Beware of Fraudulent e-mails

Safeguard Your Security Device
How do I safeguard my security device
Do not permit your security device to come into the possession or control of any other person.
Do not leave your security device unattended.

Spyware
What is Spyware?
Spyware is a computer software programme that installs itself without a user’s permission and does not inform the user what information it is gathering from the computer and how it is using it.

It transmits collected information to an unauthorised organisation that uses it to make a profit in some way.

It can lead to security issues such as 'Keylogging', 'Confidential Information Leakage' and 'Compromise Computer Security'.
What to do?
To prevent spyware installation without your consent, remember not to download any freeware onto computer that you use to access Internet banking.

Always run an anti-virus software program and/or anti-spyware software before you download other programs or open emails.

Update your anti-virus software and Windows security patches.

Change your Internet banking password REGULARLY to protect your personal data.

Beware of Fraudulent E-mails
There have recently been fraudulent e-mails in Hong Kong circulation which claim to be issued by directors/senior executives/employees of Hang Seng Bank. Typically, recipients of these e-mails are invited to claim a large sum of money held in the name of an account-holder since deceased, by posing as his next-of-kin. The recipients are asked to provide the issuer with their personal details.

Please note that these e-mails were not issued by Hang Seng or its employees. Hang Seng has already reported the cases to the Hong Kong Police for investigation. If you receive e-mails of this kind you may wish to contact your local GongAn.
 
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